salon policies

cancellation policy

At Sunbeam Studio we require a credit card on file to hold your appointment. If you wish to cancel or adjust a preexisting appointment, please do so through our online booking system or contact our salon. Our salon requires a minimum of 48 hours notice for cancellations. If you cancel within the 48 hour window you will be charged a $50 penalty. Cancellations within 24 hours of the appointment or “no call no shows” will be charged 50% of the full service amount. Clients with a history of late cancellations or “no call no shows” will be required to pay 50% of the service amount as a booking deposit for future appointments.

adjustment policy

Any adjustments that need to be made to a service from Sunbeam Studio need to be discussed within 2 weeks of the service date. Any adjustments outside of the two week time frame will be considered a new service and charged accordingly.

product return policy

Products must be returned to Sunbeam Studio within 2 weeks (14 days) of the time of purchase and must be more than halfway full in order to receive a full refund.

pet and child policy

Sunbeam Studio is dog and child friendly! Dogs and children are allowed as long as the flow and experience of the salon for clients and stylists is not impacted. If a dog or child is being a distraction to their owner/parent, to clients or to other stylists, the dog/child will not be able to be at the salon. We ask that all dogs and children respect the salon’s furniture and product displays. No animals are allowed on any furniture in the salon.

permanent jewelry policy

Clients who receive permanent jewelry from Sunbeam Studio are solely responsible for the maintenance of their jewelry by taking reasonable care of the jewelry to prevent damage or deterioration. Any repairs to the jewelry's jump ring, if required, will incur a fee of $35 for each repair session. Sunbeam Studio does not repair or put on jewelry from other establishments.

Policies at Sunbeam Studio are subject to change to best serve our staff and guests.